Skip to content
  • Free Express Shipping over ₹699
  • Free Express Shipping over ₹699
  • 100% Authentic — Verified genuine stock
  • Cash on Delivery available across India
  • Free Express Shipping over ₹699

Shipping Policy

Last updated: 31 July 2026

This policy explains how FITLIX (fitlix.co.in) ships orders across India.

1. Serviceable Areas

We currently ship pan-India, to all serviceable pin codes across every state and union territory, using our logistics partners' standard and express delivery networks. A small number of remote or restricted pin codes may not be serviceable by our courier partners — if this applies to your address, we'll notify you at checkout or immediately after you order, with the option of a full refund.

2. Order Processing

All orders are dispatched within 24 hours of being placed (excluding Sundays and public holidays), via our logistics partners. You'll receive a confirmation email/SMS with tracking details as soon as your order ships.

3. Delivery Timelines

Once dispatched, orders typically arrive within 3–7 business days, depending on your location — metro cities are generally on the faster end of this range, while remote or non-serviceable pin codes may take slightly longer.

4. Shipping Charges

  • Free express shipping on all orders over ₹699.
  • A flat shipping fee applies to orders below ₹699, calculated at checkout based on your delivery location.

5. Cash on Delivery (COD)

COD is available on eligible orders and pin codes. A small COD handling fee may apply and will always be shown at checkout before you confirm your order.

6. Order Tracking

Once your order ships, you'll receive a tracking link by email/SMS so you can follow your package in real time via our logistics partner's tracking system.

7. Delayed, Lost, or Damaged in Transit

While we aim to meet the timelines above, delivery can occasionally be delayed due to courier network disruptions, weather, regional restrictions, or other events outside our control — we'll keep you updated by email/SMS if this happens to your order.

If your order is significantly delayed beyond the estimated window, lost in transit, or arrives damaged, contact us at powerscoopsupplement@gmail.com or WhatsApp +91 89840 01164 with your order number. We will trace the shipment with our logistics partner, and if it's confirmed lost or arrived damaged, we will send a free replacement or issue a full refund to your original payment method within 5–7 business days — whichever you prefer. See our Cancellation and Refund Policy for full details on damaged-item claims.

8. Contact Us

Questions about your shipment? Email powerscoopsupplement@gmail.com or WhatsApp +91 89840 01164 — we're happy to help.