Frequently asked questions
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How long does delivery take?
1–3 business days across India, with free express shipping over ₹699. You'll get live tracking on every order.
Do you offer Cash on Delivery?
Yes — COD is available across India on eligible orders.
How do I know my product is real?
Every product can be verified directly with the manufacturer's official authentication system. We only stock sealed, genuine stock from authorised channels.
Are your products lab-tested?
Yes — the brands we carry are third-party assayed for purity, label accuracy and banned substances.
What's your return policy?
7-day easy returns on unopened products. Damaged or wrong item? Contact us within 48 hours with photos.
How long do refunds take?
Refunds are processed within 5–7 business days to your original payment method.
What payment methods do you accept?
Cash on Delivery is available across India on eligible orders. Card and UPI payments are launching soon — check back shortly.
Can I talk to a real person before buying?
Yes — message us on WhatsApp at +91 89840 01164 or email powerscoopsupplement@gmail.com.